Privacy Policy

We are committed to protecting the privacy and personal data of our customers. This Privacy Policy is prepared in accordance with Egyptian Personal Data Protection Law No. 151 of 2020.

Information We Collect

We may collect and process the following personal data:

• Full name
• Mobile phone number
• Email address
• Payment-related information (processed securely via licensed payment service providers)

Purpose of Data Collection

We collect personal data for the following purposes:

• Processing and delivering shipments
• Communicating shipment status and service updates
• Providing customer support and handling complaints
• Fulfilling legal and regulatory obligations in Egypt

Data Sharing

Personal data may be shared only with:

• Authorized delivery and logistics partners
• Licensed payment service providers
• Government or regulatory authorities when required by law

We do not sell, rent, or misuse customer personal data.

Data Protection

We apply appropriate technical and administrative security measures to protect personal data from unauthorized access, loss, or disclosure.

Customer Rights

Customers have the right to request access, correction, or deletion of their personal data in accordance with Egyptian law.

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